Senior D365 Finance & Operations (D365FO) Consultant

Type:Fulltime|Seniority:Consultant/SeniorConsultant

AbouttheRole

WereseekinganexperiencedD365FOConsultantwithstrongfunctionalexpertise,customersupport

capability,andhandsondeliveryexperienceacrossERPtransformationprojects.Youwillworkacrossmultiple

modules,providehighqualitysupport,andhelpcustomersoptimiseandadoptD365FO.

KeyResponsibilities

CustomerSupport&IssueResolution

• Actastheescalationpointforcomplexfunctional/technicalissues.
• Troubleshooterrors,investigaterootcauses,anddelivertimelyresolutions.
• Workdirectlywithuserstounderstandissuesandrecommendimprovements.

Guidance,Training&Adoption

• Delivertraining,onboarding,andbestpracticeadviceacrossFinance,SupplyChain,HR,Warehouse,
• Production,andmore.
• Produceuserguides,functionaldocumentation,andoperationalsupportmaterials.

SystemAdministration&Maintenance

• SupportLCS,PPAC,workflows,andsecurityadministration.
• Configureroles,duties,andprivilegesfollowingbestpracticestandards.
• Assistwithelectronicreporting,datamanagement,andintegrationmonitoring.

StakeholderManagement

• Buildstrongclientrelationshipsthroughresponsive,tailoredsupport.
• Communicaterisks,progress,andsolutionrecommendationsclearly.

ContinuousImprovement&Enhancements

• IdentifyoptimisationopportunitiesandcollaborateonISVs,integrations,andworkflowupdates.
• Supportenhancementsfromdesignthroughtestinganddeployment.

FunctionalExpertiseAcrossModules

AP/AR,GL,FixedAssets,Sales,Procurement,PIM,Inventory/Warehouse,Production,HR,LandedCost,

Licensing,Security.

Security&TechnicalCollaboration

• Designandcustomisesecurityroles.
• ManageD365FO,LCS,andPPACadministrationtasks.
• Workwithdevelopersonintegrations,workflows,ER,ISVs,andextensions.

ProjectDelivery

• Lead/supportAgileprojectsandmanageprioritieswithstakeholders.
• Workeffectivelywithdistributedandcrossfunctionalteams.

Skills&ExperienceRequired

Experience

• 10+yearsimplementing/supportingMicrosoftDynamicsERP;5+yearsinD365FO.
• Fulllifecycledeliveryexperienceacrossindustriessuchasdistribution,manufacturing,food/wood/steel
• trade,andhealth.
• ExperiencemanagingscrumteamswithinAgileenvironments.

TechnicalCapability

D365FO,AzureDevOps,LCS,PPAC,ExFlow,Docentric,integrations,ER,DMF.

ConsultantAttributes

Strongcommunication,stakeholdermanagement,adaptability,problemsolving,andcollaborationwith

onshore/offshoreteams.