Hi,

We are hiring for one of our client based in Mumbai.

Job Title : Senior Correspondence Executive

Experience : 5+ years

Location : Mumbai

Salary : 3.5 LPA

Job Description

Coordinating with internal departments to resolve client queries efficiently

Maintaining regular interaction with clients to identify service gaps and areas of improvement

Liaising with intermediaries and external stakeholders to address client-specific requirements

Ensuring timely service delivery in line with regulatory authority guidelines and timelines

Independently handling and resolving escalations from companies and intermediaries

Managing and resolving customer queries through phone and email communication

Senior Correspondence