Senior Content Taxonomy Analyst

Position Overview

We are seeking a highly skilled and motivated Senior Content Taxonomy Analyst to join our team. You will be responsible for designing, developing, and maintaining ontologies and taxonomies that drive our content strategy and underpin our content management platform. This role is crucial in ensuring our information is organized, accessible, and effectively utilized across the organization.

The ideal candidate will have a strong background in knowledge representation, data modeling, and semantic technologies, with a passion for solving complex information challenges. This role will report to a Product Management Senior Manager and will drive the next wave of conversational AI and generative search capabilities; along with powering rich content experiences that drive support and success of our customers. This is a hybrid role based in Bengaluru, India.

Responsibilities

Ontology and Taxonomy Development

• Design, develop, and maintain ontologies and taxonomies that accurately represent domain knowledge and business concepts

• Collaborate with subject matter experts to gather requirements, define scope, and ensure accuracy and completeness of knowledge models

• Apply semantic web standards and technologies (e.g., RDF, OWL, SKOS) to build robust and scalable ontologies

Content Taxonomy Strategy

• Develop and implement a comprehensive content taxonomy strategy that aligns with business goals and user needs

• Define content types, metadata schemas, and controlled vocabularies to support content creation, management, and retrieval

• Establish guidelines and best practices for content tagging and classification

Content Management Platform Support

• Work closely with the content management platform team to integrate ontologies and taxonomies into the platform's architecture and functionality

• Ensure the platform effectively supports semantic search, faceted navigation, and other knowledge-driven features

• Provide guidance and support to content authors and editors on the use of taxonomies and metadata

Data Governance and Standards

• Contribute to the development of data governance policies and standards related to ontology and taxonomy management

• Ensure compliance with industry best practices and relevant standards

• Promote the use of ontologies and taxonomies across the organization

Collaboration and Communication

• Collaborate with cross-functional teams, including content creators, developers, data scientists, and business stakeholders

• Communicate complex technical concepts clearly and effectively to both technical and non-technical audiences

• Participate in industry communities and stay up-to-date on the latest trends and technologies in ontology and knowledge representation

Content Modeling and Metadata

• Design content models and metadata schemas to support structured content and improve findability

• Implement and manage metadata governance processes to ensure data quality and consistency

• Develop strategies for metadata enrichment and automated classification

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Science, Library Science, Linguistics, or a related field. Master's degree preferred

• 3+ years of experience in ontology development, taxonomy design, or knowledge representation

• Strong understanding of semantic web technologies (RDF, OWL, SKOS, SPARQL)

• Experience with ontology editing tools (e.g., Protégé, TopBraid Composer, PoolParty)

• Experience with content management systems and related technologies

• Excellent analytical, problem-solving, and communication skills

• Ability to work independently and collaboratively in a fast-paced environment

Preferred Qualifications

• Experience with machine learning and natural language processing (NLP) techniques

• Experience with knowledge graph technologies

• Familiarity with data governance principles and practices

• Experience with ontology editing tools (e.g., SmartLogic, Protégé, TopBraid Composer, PoolParty)

• Experience in Industry Domains (Architecture, Engineering & Construction, Manufacturing, Media & Entertainment, Product Design & Development)

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