Senior Consultant, Transition [T500-22519]

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where youll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether youre driving innovation in digital banking or streamlining client onboarding, youll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the center of what we do: youll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging. We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If youre ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

What Youll Be Doing (position summary):

The Sr Consultant, Transition manages the end-to-end transition process, ensuring seamless integration of IT resources and processes. The Sr Consultant proactively identifies and champions transformation opportunities, inspires cross-functional teams, and leads the delivery of complex transition projects. By fostering a culture of continuous improvement and operational excellence, the Sr Consultant ensures successful outcomes and positions the GCC for sustained future growth.

At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

How Youll Succeed (responsibilities):

Transition Management:

• Lead and oversee end-to-end transition activities, ensuring strategic alignment and successful delivery
• Execute detailed transition plans by effectively coordinating cross-functional activities (including vendors), closely monitoring progress, and ensuring timely delivery of all key milestones
• Proactively identify, assess, and mitigate risks and dependencies associated with transition activities to minimize disruptions and ensure a seamless handover
• Serve as an escalation point for on local technology teams when it comes to transition related activities like onboarding, training, system resources etc.
• Advise on hiring practices within GCC including conducting interviews of key roles within GCC as required

Stakeholder Engagement & Opportunity Identification:

• Act as the primary SPOC for transition issues; manage executive-level stakeholder relationships
• Collaborates with business units, project managers, transformation teams, finance, training, and IT to gather data and support transition activities
• Engage with multiple stakeholders across vendors, business units, operations, technology, and support functions to ensure alignment on transition objectives
• Work Closely with Talent development, vendors and business units to identify new trainings and upskilling opportunities

Reporting, Metrics & Benefit Tracking:

• Own transition reporting; develop executive dashboards; track and communicate benefit realization
• Develop and maintain dashboards, reports, and trackers to provide regular updates on transition progress, milestones, risks, and issues
• Track and report on key transition metrics, including training completion, project financials, and benefit realization
• Analyze data to identify trends, variances, and areas requiring attention or escalation
• Support benefit tracking by collecting and validating data related to cost savings, efficiency gains, and other transformation outcomes

Continuous Improvement:

• Lead post-transition reviews; implement lessons learned and process enhancements
• Proactively identify, assess, and resolve risks and escalations; ensure seamless handover and minimal disruption
• Recommend and implement enhancements to transition management, reporting, and documentation processes
• Support post-transition reviews and lessons learned sessions to drive continuous improvement for future transitions

Experience: 10+ years of experience

Who You Are (skills/qualifications):

Must Have Skills:

• 10+ years in transition management, with at least 5 years in leadership role leading large cross-functional teams
• Minimum of 5 years in managing technology delivery
• Proven leadership of cross-functional teams in large organizations
• Advanced proficiency in data analysis, reporting, and visualization (Excel, Power BI)
• Strong financial management (budgeting, forecasting, variance analysis)
• Exceptional stakeholder management, negotiation, and conflict resolution
• Excellent organizational and multitasking skills

Good to Have:

• Bachelor's or masters degree - in Business, IT, or related field
• Experience in financial services or shared/global capability centers
• Certification in PMP, Lean Six Sigma, or Change Management
• Extensive exposure to hiring and building strong teams
• Deep understanding of IT infrastructure, software evaluation, and deployment

What CIBC India Offers:

At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.

• We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and Moment Makers, our social, points-based recognition program
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement.