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Senior Consultant - Tech Consulting - NAT - CNS - TC - Service Now - Mumbai

Ernst & Young (EY)

5 - 10 years

Bengaluru

Posted: 25/07/2025

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Job Description

Senior Consultant - Tech Consulting - ServiceNow Practice (EY India)

 

The opportunity:

 

EY is looking for Senior Consultant to serve as a ServiceNow developer into ITOM, HAM, CSM and Discovery Modules (Either of 2 must h ave)  which develops workflow solutions across different modules on ServiceNow.

 

 

Minimum Role expectations:

 

  • Serve as a ServiceNow developer on a cross functional development team which develops workflow solutions across different modules on ServiceNow. Ideal candidate should have experience working on more than one of the applications listed: IT Operations Management (ITOM), IT Asset Management (HAM), CSM and Discovery and other custom application development. 
  • Collaborate with application teams to design and implement data interfaces with other enterprise application systems
  • Should have good experience in developing integration solutions for multiple ServiceNow modules
  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each
  • Develop and manage operational metrics reporting and dashboards
  • Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget
  • Support the development and analysis of customer requirements and assist with the development of user stories
  • Perform application testing
  • Create and maintain system design and operations documentation
  • Excellent communications skills
  • Excellent teamwork skills
  • Experience with use of Agile methodologies for software development

 

Technical Qualifications:

  • ServiceNow Admin certified (CSA)
  • Certified Implementation Specialist ( CIS for any of the modules)
  • Certified Application Developer

About Company

Ernst & Young (EY) is a global professional services firm specializing in audit, consulting, tax, and advisory services. Headquartered in London, EY operates in 150+ countries, serving businesses across various industries. The firm is known for helping clients navigate financial regulations, optimize operations, and implement innovative technologies. EY is also a leader in risk management, mergers & acquisitions, and sustainability consulting. With a strong focus on digital transformation and AI-driven solutions, EY continues to be a trusted partner for corporations worldwide.

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