Senior Consultant - Tech Consulting - NAT - CNS - TC - Service Now - Bangalore

Ernst & Young (EY)

5 - 10 years

Bengaluru

Posted: 4/15/2025

Job Description

Requisition Id : 1586595

The opportunity:

 

EY is looking for Senior Consultant to serve as a ServiceNow Business Analyst

 

 

Minimum Role expectations:

 

  • Serve as a ServiceNow BA on a cross functional development team which develops workflow solutions across different modules on ServiceNow. Ideal candidate should have experience working on more than one of the applications listed: IT Service Management (ITSM), IT Operations Management (ITOM),  HR Service Delivery (HRSD) and other custom application development.
  • Has experience 4+ in Business analyst role with ServiceNow experience.
  • Effective communication with stakeholders, including business users, IT teams, and executives
  • Collaborate with application teams to design and implement data interfaces with other enterprise application systems
  • Should have good experience in developing integration solutions for multiple ServiceNow modules
  • Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget
  • Support the development and analysis of customer requirements and assist with the development of user stories
  • Excellent communications skills
  • Excellent teamwork skills
  • Experience with use of Agile methodologies for software development
  • PMP certified is good to have

 

 

To qualify for the role you must have

 

  • Btech or Any degree
  • •3 to 6 Years
  • •ServiceNow Admin certified (CSA)
  • •Certified Implementation Specialist ( CIS for any of the modules)
  • •Certified Application Developer

 

Ideally you’ll also have

 

  • Strong communication, facilitation, relationship-building, presentation and negotiation skills.
  • Be highly flexible, adaptable, and creative.
  • Comfortable interacting with senior executives (within the firm and at the client)
  • Strong leadership skills and supervisory responsibility.

 

What we look for

 

People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.

 

What working at EY offers

 

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

 

 

About EY

 

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible


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About Company

Ernst & Young (EY) is a global professional services firm specializing in audit, consulting, tax, and advisory services. Headquartered in London, EY operates in 150+ countries, serving businesses across various industries. The firm is known for helping clients navigate financial regulations, optimize operations, and implement innovative technologies. EY is also a leader in risk management, mergers & acquisitions, and sustainability consulting. With a strong focus on digital transformation and AI-driven solutions, EY continues to be a trusted partner for corporations worldwide.

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