Senior Consultant - Tech Consulting - NAT - CNS - TC - Service Now - Bangalore

Ernst & Young (EY)

10 - 12 years

Bengaluru

Posted: 4/15/2025

Job Description

Requisition Id : 1586598

The opportunity:

 

EY is looking for Senior Consultant to serve as a ServiceNow SAM / HAM Functional consultants

 

 

Minimum Role expectations:

 

  • 10-12 years of relevant experience in ServiceNow with hands on experience leading IT asset management and IT Operations management projects
  • Understanding of Hardware and software asset classes
  • Should have experience working on workspace and workflows of HAM and SAM
  • Good to have ITIL foundation certification
  • Strong analytical and problem-solving skills
  • Experience in configuring HAM and SAM discovery
  • Good stakeholder management skills

 

 

To qualify for the role you must have

 

  • Bachelor's degree in Computer Science, Information Technology, or related field.

    • 5+ Years of experience

    • Certification in IT Asset Management (e.g., Certified Software Asset Manager - CSAM)

        Preferred Or ITIL v4 Foundation preferred

    • Extensive experience in IT asset management, including hands-on experience with the

        ServiceNow ITAM module.

    • Proven track record of leading successful ITAM projects from initiation to completion.

    • Strong leadership and team management skills, with the ability to motivate and inspire team

        members.

    • Excellent communication and interpersonal skills, with the ability to effectively engage with

        stakeholders at all levels of the organization.

    • Analytical mindset with a focus on problem-solving and continuous improvement.

 

Ideally you’ll also have

 

  • Strong communication, facilitation, relationship-building, presentation and negotiation skills.
  • Be highly flexible, adaptable, and creative.
  • Comfortable interacting with senior executives (within the firm and at the client)
  • Strong leadership skills and supervisory responsibility.

 

What we look for

 

People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.

 

What working at EY offers

 

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

 

 

About EY

 

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible


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About Company

Ernst & Young (EY) is a global professional services firm specializing in audit, consulting, tax, and advisory services. Headquartered in London, EY operates in 150+ countries, serving businesses across various industries. The firm is known for helping clients navigate financial regulations, optimize operations, and implement innovative technologies. EY is also a leader in risk management, mergers & acquisitions, and sustainability consulting. With a strong focus on digital transformation and AI-driven solutions, EY continues to be a trusted partner for corporations worldwide.

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