Senior Consultant | ServiceNow | Hyderabad | ServiceNow

ServiceNow Implementations SpecialistYour potential, unleashed.Indias impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.The teamEnterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth.Learn more about ET&PYour work profileAs a Consultant/Senior Consultant/Managerin ourServiceNowTeam youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -Responsibilities & Requirements:Skills-ITSM+ Integration/ ITOM / HRSD / IRM /GRCLocation Pan IndiaExperience in ITSM+integration/ ITOM / ITAM / ITBM / IRM /GRC / HRSD module with experience in implementation, configuration, updates & troubleshooting.Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDBIn depth Understanding of ServiceNow Discovery, Service Mapping technologies such as MID Server, Horizontal Discovery, Top Down Discovery, Patterns and probes.Good exposure to Event Management using ITOM workspace.Configuration experience of Noise Reduction and Alert grouping.Experience with AIOps for Alert o-relation using AI/MLAuto Remediation using AIOpsWorking knowledge of Network topics such as NMAP and credential less discoveryExperience working wit Agentless and Agent based discoveryGood to have if prior experience working with another Discovery application likeHP uCMDB or BMC atrium etc.Good knowledge of ServiceNow CMDB & CSDM data modelExperience and solutioning capabilities using Scoped ApplicationKnowledge and experience working on Service Catalog, Portal and Building Catalog items.Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-serverAbility to perform research into technology partner or other vendor solutions in context of client requirements for integrationAbility and fluency with Platform methodologies such as Flow Designer, Integration Hub, Workflow, Business Rules, Client Scripts, Script Includes, UI Policies and actions.Fluency with the latest platform features of latest ServiceNow release such as ROME.Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPUnderstand the ServiceNow eco-system & working knowledge across one or more products apart from ITSM such as HRSD, GRC, SecOps, CSM etc.Experience: 3 to 12 years of experience.Education: Bachelor's degree in Computer Science, Software Engineering, or a related field. Advanced degrees are a plus.Education, Certifications And/or Experience Qualifications3+ years working on the ServiceNow platformDegree or equivalent, preferably in Computer Science or Information TechnologyServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD) - PreferredServiceNow Certified Implementation Specialist for ITSMand/or ITOM/Discovery/Service Mapping - PreferredITIL Foundations CertificationDesired qualificationsExperience: 3 to 12 years of experience.Education: Bachelor's degree in Computer Science, Software Engineering, or a related field. Advanced degrees are a plus.Location and way of workingBase location: PAN IndiaThis profile involves occasional travelling to client locations OR this profile does not involve extensive travel for work.Your role as a Consultant/Senior Consultant/ ManagerWe expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.In addition to living our purpose, Consultant/Senior Consultant/Manager across our organization must strive to be:Inspiring - Leading with integrity to build inclusion and motivationCommitted to creating purpose - Creating a sense of vision and purposeAgile - Achieving high-quality results through collaboration and Team unitySkilled at building diverse capability - Developing diverse capabilities for the futurePersuasive / Influencing - Persuading and influencing stakeholdersCollaborating - Partnering to build new solutionsDelivering value - Showing commercial acumenCommitted to expanding business - Leveraging new business opportunitiesAnalytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualizationEffective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilitiesEngagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction forthe success of engagement(s)Managing change - Responding to changing environment with resilienceManaging Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precisionStrategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problemsTech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for DeloitteEmpathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.How youll growConnect for impactOur exceptional team of professionals across the globe are solving some of the worlds most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.Empower to leadYou can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.Inclusion for allAt Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.Drive your careerAt Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.Everyones welcome entrust your happiness to usOur workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Heres a glimpse of things that are in store for you.Interview tipsWe want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area youre applying to. Check out recruiting tips from Deloitte professionals.