Senior Consultant IT Shared Service Management Wintel

Wintel JD

Installation, configuration and troubleshooting  of Windows Servers

Handle Windows server issues such as server crashes, performance , advanced connectivity issues, and complex server problems.

Liaise with third party vendors to resolve server hardware / software and service related issues.

Diagnose and resolve L2 / L3 issues with VMware ESXi hosts and vSphere environments.

Perform regular maintenance tasks like OS and firmware updates, patch management

Good working knowledge in upgrading Windows server version 2012R2 to 2016 / 2019

Ensure the stability and reliability of VMware environments through regular monitoring and maintenance.

Manage and resolve incidents within SLA timelines, ensuring proper communication with stakeholders.

Conduct root cause analysis for recurring issues and document findings.

Installation, configuration and troubleshooting  of ESXi Host, vcenter servers ,

Perform regular maintenance tasks like ESXi hosts firmware upgrade and vcenter Patch Management

Upgrade of ESXi host from version 6.x to 7.x / 8.x

Deploy and manage virtual machines, including resource allocation and performance optimization.

Configure and maintain network settings for VMs, including virtual switches and VLANs.

Configure and troubleshoot group policies, access permissions, and security settings.

Collaborate with other IT Teams on infrastructure projects ,upgrades and migrations

Skills Required:

In-depth knowledge of Windows Server and VMware vSphere administration

Good knowledge in Azure , AWS and O365

Good knowledge in Active Directory / GPO / DFS / File Servers / DNS / DHCP

Strong analytical and problem-solving skills.

Ability to handle high-pressure situations and manage multiple tasks simultaneously.