Senior Business Analyst

UPS

5 - 10 years

nan

Posted: 2/27/2025

Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We are seeking a highly skilled Technical Business Analyst to play a key role in our team, responsible for analyzing business needs, identifying solutions, and facilitating Scrum teams to deliver high-quality products. The ideal candidate will have a unique blend of business acumen, technical expertise, and Scrum Master skills.

Key Responsibilities:

Education and Experience:

- Bachelor's degree in Computer Science, Business Administration, or related field

- 3+ years of experience in business analysis, Scrum mastery, or a related field

- Certification in Scrum Master (CSM) or equivalent is a plus

Business Analysis:

- Collaborate with stakeholders to understand business requirements and identify solutions

- Analyze data and processes to inform business decisions

- Develop and maintain business cases, user stories, and requirements documentation

- Identify and mitigate risks, and develop contingency plans

Scrum Master:

- Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives

- Coach team members on Scrum principles, practices, and values

- Remove impediments and obstacles to ensure team progress

- Foster a culture of collaboration, continuous improvement, and transparency

Technical Skills:

- Experience with project management tools, such as Azure Devops

- Basic understanding of software development life cycles and Agile methodologies

- Familiarity with data analytics and visualization tools, such as Tableau or Power BI

Soft Skills:

- Excellent communication, interpersonal, and stakeholder management skills

- Strong problem-solving, analytical, and critical thinking skills

- Ability to work in a fast-paced environment, adapt to change, and prioritize tasks effectively

- Strong leadership and coaching skills, with the ability to motivate and guide team members


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

About Company

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

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