Senior Business Analyst – HighRadius (Deductions & Credit modules)

Senior Business Analyst with implementation experience on HighRadius (Deductions & Credit modules)

Location: Hyderabad, Noida, Pune

Experience: 5+ years

Employment Type: Full-time

Seniority Level: MidSenior

Industry: High Tech / IT Services

Immediate joiners preferred

We at Coforge hiring seasoned Senior Business Analyst with hands-on implementation experience in HighRadius (Deductions & Credit modules) and ERP integration to support our project . Youll lead functional configuration, streamline deduction and credit workflows, drive reporting/analytics, and partner with business and technology teams to deliver measurable outcomes across Order-to-Cash.

Key Responsibilities

HighRadius Deductions

• Configure and operate the Deduction Management module.
• Manage end-to-end deduction workflows and resolution for trade/non-trade.
• Set up and optimize correspondence automation (denials, customer portal uploads).
• Maintain reason-code mapping and item cross-reference frameworks.
• Define and publish metrics & dashboards (e.g., DDO, recovery rate, deduction aging).
• Work closely on ERP integration (Oracle) to ensure accurate data flow and reconciliations.
• Identify and deliver process improvements/automation (RPA/OCR) to reduce cycle times.

HighRadius Credit

• Configure and manage Credit Management Cloud.
• Define credit policies, governance frameworks, and approval hierarchies.
• Implement risk rating models & scorecards; enable workflow automation.
• Drive credit reviews (periodic and ad-hoc) with reporting on aging, exposure, limit utilization.
• Partner on Oracle ERP integration for credit and exposure management.
• Business Analysis & Delivery
• Lead requirements elicitation; create BRDs/FRDs, process maps, and user stories.
• Own UAT planning & execution; define test cases and acceptance criteria.
• Enable change management and end-user training; establish SOPs/playbooks.
• Collaborate with stakeholders to ensure SLAs, compliance, and adoption.

Required Skills & Qualifications

• 5+ years in O2C/Finance transformation with HighRadius (Deduction & Credit modules).
• Strong functional knowledge of Deduction management and Credit management workflows.
• Proven experience with SAP/ Oracle ERP integration for O2C processes.
• Hands-on with metrics/reporting: DDO, recovery rate, deduction aging, exposure, utilization.
• Experience in correspondence automation, reason-code mapping, and item cross-reference.
• RPA/OCR exposure (e.g., UiPath, Automation Anywhere, ABBYY) preferred.
• High Tech industry background strongly preferred.
• Excellent stakeholder management, documentation, and communication skills.

Nice to Have

• HighRadius certifications (Deduction/Credit)
• SAP/ Oracle Financials (EBS/Cloud) certifications
• Familiarity with collections, cash application, disputes
• Lean/Six Sigma exposure