Senior Associate – Incident Manager

Genpact

5 - 10 years

Hyderabad

Posted: 05/03/2025

Job Description

Responsibilities

:
Script Development: Write. test. and maintain scripts in various programming languages Python. JavaScript. Ruby and Shell. among others.
Responsible for writing and testing scripts to automate tasks. improve efficiency. and enhance functionality in various systems and applications.
Debugging and troubleshooting scripts to ensure they function as intended.
Excellent OS level knowledge & Troubleshooting skills on Linux and Windows.
Writing and testing scripts to automate routine tasks.
Collaborating with other teams to understand their needs and develop scripts to enhance functionality or efficiency.
Documenting scripts so others can understand and maintain them.
Keeping up to date with new scripting languages. tools. and best practices.
Good Experience of scripting experience.
Should have great communication skills.
Open to 24*5 shift with weekend on-call.

Minimum Qualifications

/ Skills
Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field.\

Preferred Qualifications

/ Skills
Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.