Senior Associate - Oracle WMS Functional Consultant

Genpact

5 - 10 years

Bengaluru

Posted: 06/06/2025

Job Description

Responsibilities

  • Define and analyze business requirements. Document functional specifications (Agile user stories) related to user requests and assure client review and approval.

  • Develop detailed testing, schedules, end user training documentation and imparting training to end users.

  • Support implementation of Oracle WMS system.

  • Good Knowledge on Oracle R12 Finance module.

  • Perform data analytics and provide insights to optimize/improve existing processes.

  • Support setup of inventory organizations and legacy system integration with WMS Oracle ERP.

  • Provide production support and troubleshooting for system issues which arise after implementation. Facilitate resolution of defects through the IT Production Support team.

  • Analyze overall issue trends and recommend long term fixes (either IT or process correction). Implement reporting scorecards/metrics to monitor issues and resolutions.

  • Complete project tasks in a timely manner; work diligently with IT, project team, and business users to resolve issues.

Qualifications we seek in you!

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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