Senior Associate - Master Data Management

Manage vendor master and customer master data and ensure smooth delivery of day-to-day work which is assigned (add / update / extend / deactivate).

Highlight and take appropriate help from the Lead on SOP deviations or issues

Take independent ownership of performance against all the assigned Master data processes and key categories such as hierarchies.

Accountable for the quality and accuracy

Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)

Be responsible for maintaining the SLA of each period and the delivery performance

Raise incident tickets to the relevant helpdesks when there is an issue

Participate in idea generation and improvement activities

Update /maintain the departmental procedures (SOPs) tools, and metrics for the master data team

Identify gaps/missing information and coordinate with client stakeholders to fill those gaps