Senior Associate | ITSM (IT Service Management) | Bengaluru | ETP as a Service/ Operate

Process employee payroll, statutory deductions, and benefits with accuracy and timeliness, ensuring compliance with company policies and labour regulationsAccount for employee salaries, statutory deductions, and benefits with 100% accuracy and ensure timely posting of payroll entriesReconcile payroll accounts, investigate discrepancies, and resolve open items within defined timelinesPerform payroll-related financial analysis to identify trends in headcount costs, deductions, and benefits utilisation, providing insights for decision-makingSupport payroll forecasting and contribute to cash flow and expense planning by ensuring timely and accurate posting of payroll liabilitiesIdentify and recommend opportunities for process improvements and automation within payroll operationsPrepare payroll reports and reconciliations to support audits, statutory filings, and financial reporting requirementsCollaborate with HR, Finance, and Compliance teams to streamline payroll inputs and ensure smooth integration with accounting systemsHandle employee payroll queries, provide timely resolution, and escalate exceptions as requiredEnsure adherence to applicable policies, payroll principles, and local statutory requirementsResponsible for overseeing the end-to-end payroll processing and payment cycleManage employee payroll queries, provide early-stage employee support, and, where necessary, raise cases involving escalations or exceptionsEnsure performance measures are met or exceededParticipate in ad hoc projects as required