Senior Associate – Customer Setup Analyst
Genpact
5 - 10 years
Bengaluru
Posted: 4/15/2025
Job Description
Responsibilities
Customer on boarding process- Setting up new and updating existing customers. Making sure to adhere to company policy for new customer set up. A customer master Analyst is responsible for managing and maintaining accurate customer data within an organizations Systems. This role involves ensuring data integrity, updating customer records, resolving discrepancies, and collaborating with various departments to enhance overall customer information quality. Additionally customer master Analyst needs to contribute to the development and implementation of data management process and policies.
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Perform timely analysis on prospects and existing commercial customers.
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Ensure new customer information are adherence to compliance KYC policies.
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Customer master data will be created in the organizations various ERP.
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Ensure to update accurate accounting related information such as reconciliation account -payment terms etc.
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Updating customer contact and accounts payable informations if any.
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Setup Credit limits and Credit control parameters if any.
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Navigate effectively within multiple tools, receivable systems, and internal processes to deliver accurate and timely customer data maintenance.
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Maintain high standards of data quality within the data sets for customer master data models and external reporting.
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About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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