Senior Associate - Customer Experience Management

HDFC ERGO

3 - 5 years

Delhi

Posted: 25/06/2025

Job Description

Job Description – Tele Caller Inbound Service 

Experience – Freshers / 6 Months – 3 Year experience in Customer Service in Insurance/Banking/Financial Services. Customer Service in BPO/Insurance industry preferred 

 

Location:  

Noida:  HDFC ERGO GENERAL INSURANCE, A-36, sector 64, Noida 201301. U.P. Landmark-near NTA Exam center

 

Responsibilities 

  • should have zeal to service customers in inbound calling set up 
  • excellent with communication skills 
  • insurance background an added advantage.  
  • should have inbound call calling experience 
  • Flexible to work in shifts 

 

Requirements 

  • At least 6 Month experience in Customer Service in Insurance/Banking/Financial Services mandatory 
  • Should be proficient & spontaneous in Hindi / English 
  • Only Graduate  
  • Should be passionate for growth  
  • Should not be more than 30 years of age 
  • Should be vaccinated (Covid) 
  • Should be open to work from office

About Company

HDFC ERGO General Insurance is a leading private sector general insurance company in India, formed as a joint venture between HDFC Ltd. and ERGO International (a part of the Munich Re Group). The company offers a wide range of insurance products including health, motor, travel, home, and commercial insurance. Known for its customer-centric approach, strong digital infrastructure, and quick claims processing, HDFC ERGO serves millions of individuals and businesses across the country, making it a trusted name in the Indian insurance industry.

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