Senior Associate - Vendor Management
Genpact
5 - 10 years
Jaipur
Posted: 28/08/2025
Job Description
Ready to shape the future of work?
At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.
We are inviting applications for the role of Senior Associate, Vendor Management
You will be part of the Vendor Metrics Team (VMT), this team is responsible for verifying service is complete and the closure of activities in Siebel CRM system that remain open when a vendor provides the onsite work or remote tech support instead of customer FE (Open Vendor Activity, OVA). The team acts as a link between client and outside companies (Suppliers, Vendors and OEM) and enables customer to use Vendors to provide service on Assets. Once the service is completed VMT is responsible for collecting the required paper work to close the service request.
Responsibilities
Extraction of Preventive maintenance and Corrective repair SRs from Siebel system
Verify the paperwork and details received from vendor and drive closure of SRs.
Update provided information from vendor into Siebel debrief section.
Upload FSR and Invoices to Siebel
Reporting of Open and closed SRs to client and internal management
Upload invoices to Perceptive
Debrief vendor PM SRs
Debrief vendor corrective SRs
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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