Senior Associate - Remote Operation Engineer
Genpact
5 - 10 years
Bengaluru
Posted: 3/5/2025
Job Description
Responsibilities
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SCADA Monitoring & Trouble shooting analysis of wind turbine remotely.
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Required Electrical & Mechanical knowledge of components and hands-on experience in Wind turbine.
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Maintain up-to-date knowledge of technical developments in wind turbine design, installation, operation, and maintenance.
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To be supportive for different regions around the globe accordingly based on level different modules of turbines.
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Advance trouble shooting guide read out and implementing in wind Turbine.
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Give site team a better insight into troubleshooting root causes of faults after ROC techs have exhausted all steps through FHPs.
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Provide a means to accurately measure performance metrics via ROC metric tools.
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Utilizing the Fault Handling Procedures (FHPs).
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Provide technical information and advice solutions to internal customers regarding technical issues.
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Triage the case to concerned technical team if case requires additional inputs from other support team.
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Checking the fault frequency history and any relevant notes.Need to Work with various region units and modules and relevant to site specific instruction.
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Deliver the support for induvial regions during distinct requirements.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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