Senior Associate - Mid Market Sales

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

Roles and Responsibilities:

• Ability to work on 20-30 leads per day and move them to different stages of the sales funnel post having a sales call with a client.
• Product Demonstration: Assist in providing demos and product understanding to the merchants. 
• Recommend appropriate solutions to the clients and make them understand the technical aspect of the SaaS product.
• Probing and understanding the business use case of the merchant to provide customized solutions accordingly.
• Negotiating the appropriate price of the products.
• Merchant Engagement: Proactively engage with customers to understand their needs, address concerns, and identify opportunities for upselling or cross-selling additional services or features.
• Collaborate with cross-functional teams to address customer concerns and enhance the product offering.
• Should be able to work with Ops, Marketing, Product and finance for day to day operations.

Mandatory Qualifications:

• Experience: 2-5 years of experience in outbound/inbound sales roles, account management, or a related role with B2B firms - SaaS/fintech/banking experience preferred but not mandatory
• Product focussed sales experience
• Strong interpersonal skills and ability to take a consultative approach with clients to sell RazorpayX Business Banking solutions
• Analytical Skills: Proficient in data analysis and interpretation, with the ability to derive actionable insights from customer data and metrics.
• Relevant experience in the Saas/Fintech/Banking Industry would be a plus
• Must have experience in B2B Sales
• Comfortable working across multiple departments in a deadline-driven environment.
• Active team player, self-starter, and multitasker who can quickly adjust priorities.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs.