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Senior Associate - Inside Sales – Customer Support

Genpact

5 - 10 years

Kolkata

Posted: 03/08/2025

Job Description

Responsibilities


  • Manage login credentials (Username/Password)

  • Create Accounts

  • Order Management

  • Missing Revision/Revision Checklist

  • Order/Quote Entry Database, Electronic charting and paper services

  • Account management

  • Update Tail information

  • Address Changes

  • System ID update

  • Contact information update

  • Manage subscriptions/services

  • About Company

    Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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