Senior Associate - Endpoint Engineer - Windows – IT Security – IFS – PAN India
PWC
5 - 10 years
Bengaluru
Posted: 22/11/2024
Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
OperationsManagement Level
Senior AssociateJob Description & Summary
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Information Technology Security team assists PwC in designing and creating sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information Technology security architecture, and the software development lifecycle.
Responsibilities:
- Resolving escalated support tickets and managing the queue in ServiceNow
- Evaluating the documentation provided by design teams, and ensuring the Operations team delivers the change successfully. This involves QA of solution and adhering to formal change management processes
- Documenting operational processes and creation of KB articles
- Ability to analyze data using Excel
- Collaborate with vendors, internal teams to understand and troubleshoot Windows Endpoint related issues
Mandatory skill sets:
- At least two years' experience in supporting Windows in an enterprise environment
- Proficiency with Endpoint management tools and techniques (VMware Workspace ONE/Microsoft Intune)
- Deep understanding of Windows Operating Systems (Windows 10, Windows 11).
- Familiarity with Active Directory, Group Policy, and other Windows Core Services
- Knowledge of PowerShell scripting and Automation.
- Proven track record of resolving problems and designing/analyzing technical solutions
- Excellent written and verbal communication ability in English
- Self-organized - can organize their time without being micromanaged
Preferred skill sets:
Active Directory, GPO, Windows Operating System, Intune and WorkspaceOne
Years of experience required:
4 year(s) of relevant experience
Education qualification:
Bachelor Degree in Information Technology
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of EngineeringDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Active Directory (AD), Group Policy Objects (GPO)Optional Skills
VMware Workspace ONEDesired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
About Company
PricewaterhouseCoopers (PwC) is a global professional services firm providing audit, tax, and consulting services. PwC helps organizations manage financial risks, comply with regulations, and improve performance through its expertise in industries like finance, healthcare, and technology.
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