Senior Associate - Catalog
Amazon
5 - 10 years
Bengaluru
Posted: 05/02/2025
Getting a referral is 5x more effective than applying directly
Job Description
The Large Appliances team works to ensure the best fulfilment experience to our customers on Amazon, developing mechanisms to build enablers/checkpoints in the system to ensure hassle
- free buying and a convenient, post sale service.
The team obsesses on measuring and influencing customer satisfaction through a combination of long
- term initiatives and the intermediate
- solves.
In this role, you will contribute to Amazon's mission to deliver timely, accurate and professional service to customers by aligning and maintaining high quality standards with our partners/stakeholders.
As Catalog Lead, you will be responsible to develop/improve mechanisms and undertake initiatives to simplify shopper browse journey by enriching catalog quality.
You will be responsible for effectively managing defects/escalations of complex problems and identify, evaluate and drive program/technical enablers.
You will work closely with management, business owners, SME teams and external stakeholders to raise the bar on surfacing relevant information to customer in a manner that simplifies and enables decision making.
This position requires a strong analytical ability with a demonstrated history of problem solving through insight generation/data
- mining and automation of manual efforts.
Familiarity with Excel
- VBA and SQL is key to delivering in the role.
Basic Qualifications
- Bachelor's degree
- Experience with Microsoft Office products and applications
Preferred Qualifications
- 3+ years of data
- driven business operations processes experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
Services you might be interested in
File Your ITR Now
Don’t wait for the deadline to stress you out!
Smart, fast, and reliable ITR filing for 2024-25. Submit your details today.