Senior Associate - Catalog
Amazon
5 - 10 years
Bengaluru
Posted: 2/5/2025
Job Description
The Large Appliances team works to ensure the best fulfilment experience to our customers on Amazon, developing mechanisms to build enablers/checkpoints in the system to ensure hassle
- free buying and a convenient, post sale service.
The team obsesses on measuring and influencing customer satisfaction through a combination of long
- term initiatives and the intermediate
- solves.
In this role, you will contribute to Amazon's mission to deliver timely, accurate and professional service to customers by aligning and maintaining high quality standards with our partners/stakeholders.
As Catalog Lead, you will be responsible to develop/improve mechanisms and undertake initiatives to simplify shopper browse journey by enriching catalog quality.
You will be responsible for effectively managing defects/escalations of complex problems and identify, evaluate and drive program/technical enablers.
You will work closely with management, business owners, SME teams and external stakeholders to raise the bar on surfacing relevant information to customer in a manner that simplifies and enables decision making.
This position requires a strong analytical ability with a demonstrated history of problem solving through insight generation/data
- mining and automation of manual efforts.
Familiarity with Excel
- VBA and SQL is key to delivering in the role.
Basic Qualifications
- Bachelor's degree
- Experience with Microsoft Office products and applications
Preferred Qualifications
- 3+ years of data
- driven business operations processes experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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