Senior Architect - SFDC

Role Overview

We are looking for a Senior Salesforce Architect to provide technical leadership and solution architecture for complex, enterprise-scale Salesforce programs. The role requires deep, hands-on expertise across core Salesforce clouds, strong stakeholder engagement, and experience with Salesforce Agent force. You will be responsible for end-to-end architecture decisions from discovery and design to build, integrations, deployment, and optimization while mentoring teams and driving Salesforce best practices across the organization.

Key Responsibilities

Architecture & Technical Leadership

• Lead end-to-end Salesforce solution architecture for large, complex implementations.
• Design scalable, secure, and maintainable Salesforce solutions aligned with business objectives and platform best practices.
• Own and maintain architecture deliverables including High-Level Designs (HLDs), Low-Level Designs (LLDs), integration diagrams, and deployment strategies.
• Lead and facilitate architecture and design workshops with business and technical stakeholders.

Salesforce Platform & Development

• Provide hands-on leadership across:
• Lightning Web Components (LWC)
• Sales Cloud and Service Cloud
• Apex, Triggers, Flows, APIs, and Integrations
• Guide development teams on coding standards, design patterns, governor limits, and performance optimization.
• Drive CI/CD workflows, release management, and environment strategy across the Salesforce landscape.

Agent force & AI Enablement

• Experience or exposure to Salesforce Agentforce
• Understanding of AI-driven service automation
• Intelligent workflows
• Agent orchestration within Service Cloud
• Identify and define use cases where Agentforce and Salesforce AI capabilities can enhance customer experience and operational efficiency.

Stakeholder & Program Management

• Collaborate closely with client stakeholders, business analysts, project managers, and delivery leaders.
• Translate complex business requirements into robust, scalable technical solutions.
• Support project planning, risk management, and overall delivery governance.
• Provide guidance for production support and perform root-cause analysis for critical issues.

Mentorship & Governance

• Mentor and coach developers, technical leads, and junior architects.
• Establish and enforce Salesforce development governance, best practices, and quality standards.
• Promote a culture of continuous improvement, innovation, and learning within the team.

Qualifications & Competencies

• 1520+ years of experience in Salesforce development and architecture within enterprise environments and minimum 12+ years of end-to-end Salesforce implementation experience
• Architecture Experience: Led 56+ large-scale end-to-end Salesforce implementations
• Deep understanding of the Salesforce security model, integration patterns, and broader enterprise architecture principles.
• Demonstrated ability to lead, mentor, and guide Salesforce development and architecture teams.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Strong analytical, problemsolving, and strategic thinking capabilities.
• A passion for continuous learning, especially around Salesforce AI, Agentforce, and emerging platform innovations.

Mandatory Technical Skills

• Strong hands-on experience with:
• Salesforce Lightning & LWC
• Sales Cloud & Service Cloud
• Apex, Triggers, Flows, and Integrations

Proven experience in:

• End-to-end ownership of the design phase
• Complex integrations (REST/SOAP, middleware, external systems)
• Data migration and enterprise security models

Certifications (Mandatory NonNegotiable)

Candidates must possess active Architectlevel Salesforce certifications and meet the following requirements:

• Application Architect or System Architect (at least one required)
• Platform Developer I (PD1) Mandatory
• Platform Developer II (PD2) Mandatory

Location: Bangalore, Hyderabad, Chennai