Responsibility:

1 Solve customers technical problems and complaints promptly.

2 Collaborate with Sales & Technical Support Specialists etc in troubleshooting problems.

3 Run correlation studies and validations in coordination with the customer if/as required;

3 Conduct Customer training.

4 Visit clients regularly and feedback customers' information to sales team.

5 Participate in regional and national conference calls by updating technical issues.

6 Other task arranged by the company

Requirements

1. Bachelor degree or above in Clinical medicine, Biotech, Pharmacy or other related subject, master degree would be more preferred.

2. Minimum 5 years experience worked in IVD Application area, like immunology, biochemistry or molecular, immunology will be preferred;

3. Able to use English as working language;

4. Good communication skills and hard working.

Work Location

Delhi, Bangalore, Hyderabad

Senior Application specialist-India