The key role of this engineering position is to

• Understand customer's business, leading OEM technical relationship becoming a trusted power system advisor. Drive quality, innovation and new business through application collaboration and installation services.

• Execute customer projects through the A&I process, delivering integrated engines to quality, time and cost targets making timely decisions on approval risks. Alert customer to mandatory and recommended improvements.
• Manage engine spec development, supporting customer and engine design change impact, supporting any A&I related CPI projects. Liaise with customer personnel at all levels.
• Tune the engine performance at OEM site in collaboration with OEM power and control team in order to achieve the machine performance target.
• Complete assessment of machine design against A&I guidelines and complete design calculations. Work with customer on machine design improvements to enhance performance, reliability and cost utilizing existing engine designs where possible.
• Capture customer/ market sector technical requirements, create FRD’s from VOC and support development to translate into standard or bespoke product offering.
• Critical customer information, drawings and production intent photos and data recorded, key actions successfully followed through with customer and machine recommended for production approval with engine warranty cover.

• Liaise with engineering to create applications guidelines that can be practically checked during machine development. Including A&I Guides, Installation Audit forms, tests procedures.
• Provide technical sales support to help win new business.

• Track emissions exempt engines at customers ensuring compliance.

• Ability to capture, collate, engine diagnostic data using specialist tools (CANAPE/ DATALOGGER /EST/ET, etc.). Interpret results and draw conclusions and implement permanent solution.

• Evaluate & Contribute to the design of new products and processes setup.
• Support and drive Dealer & Distributor A&I team capability improvement through Distributor Excellence review, delivering regular A&I training, responding to A&I technical queries.
• Fully represent customers in Engineering and Program teams.
• Help support other customer field and service issues.

Requirements

• Competent in use of Standard business tools including, Excel, Power Point, Word, Outlook, Teams, etc.
• Speak fluent English and excellent in reading, writing.
• Independently manage customers programs with minimum supervision.
• Able to travel globally up to 50% of time to meet customer expectation and support sales.
• Willingness to visit customer site at short notice (less than 24 hrs) to investigate customer critical field issues.
• Well understanding engine knowledge, performance, aftertreatment, NHV, machine transmission, and hydraulic.
• More than 5 years of engine application working experience.
• Bachelor degree or above in Engineering