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Senior Analyst- Learning Delivery- Hyderabad

Deloitte

3 - 5 years

Hyderabad

Posted: 01/08/2025

Job Description

Position Summary

Role: Process Specialist USI Learning Delivery (Senior Analyst)

This role is part of the USI Learning Delivery team. This is a client and stakeholder management position which requires excellent verbal and written communication skills to work effectively with a diversified group of internal clients at all levels.

What it involves

Serving the USI Talent Learning and Development (L&D) teams for the planning and delivery of learning programs which cater to the learning needs and requirements of different businesses Audit, Advisory, Tax, Consulting and Enabling Areas

Acting as an advisor and a consultant to the clients, scheduling periodic connects with stakeholders to evaluate SLAs and areas of development

Interacting, networking and partnering with various internal teams for the delivery of a learning session

Working with empaneled/authorized external vendors when required

Work youll do

You will perform all or a combination of any of the following activities:

Talent L&D (Clients/Stakeholders from the USI Talent L&D Teams)

o Periodic connects with the Talent L&D team for the planning and execution of the learning programs

o Support the team lead in SLA management

o Set expectations with the Talent L&D team, negotiate on the timeliness if necessary, and inform in case of delays

o Evaluate new processes added to the portfolio and prepare RACI accordingly

o Periodic reporting of learner and program metrics, dashboards etc.

o Perform root cause analysis to find gaps and identify solutions

Process:

o Requires proficiency in process excellence in terms of SOP, checklists and FAQ documents for primary activities and other tasks if required

o Program delivery management with ownership and accountability of all program related tasks and sub-processes

o Multi-tasking, attention to detail and adherence to timelines

o Gain understanding and experience on various learning platforms like NextGen, SABA etc.

Team:

o Support team members and team lead(s) with all program-related tasks, ensure task completion as per SLA timelines with accuracy

o Ensure effective utilization of working hours with proper prioritization of work

o Build a connect with team members and share knowledge, tips, best practices.

o Perform quality checks on tasks and reports before they are submitted to the client

o Continuous collaboration effort towards common business goals

Copyright 2021 Deloitte Development LLC. All rights reserved.

Qualifications Required

3-5 years of relevant work experience

Excellent verbal and written communication skills

Ability to analyze data, identify key findings and create executive summaries

Proficient with MS Office: MS Excel (Advanced level preferred) and PowerPoint

Attention to detail, and timelines, ability to prioritize and multi-task & time management.

Works effectively with diverse group of internal clients at all levels of the organization

Proven track record of synthesizing data and presenting results and recommendations to leadership

Timings:- 9AM- 6 PM/11AM- 8 PM

Location :-  Hyderabad

#EAG-Talent


Our purpose

Deloittes purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. 
Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse   learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.
Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financiallyand live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 301114

About Company

Deloitte is a global professional services firm that provides a wide range of services, including audit and assurance, consulting, tax, risk management, and financial advisory. With a presence in over 150 countries and a network of member firms, Deloitte serves clients across various industries, helping them solve complex business challenges, improve operations, and innovate. Known for its expertise in management consulting, technology solutions, and strategy, Deloitte is one of the Big Four accounting firms and is recognized for its commitment to quality, integrity, and making an impact in the marketplace.

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