Senior Analyst SailPoint-Administrator- Deloitte Support Services India Private Limited
Key Responsibilities:
With 3-5 years of hands-on experience leveraging the following skills.
Technical:
SailPoint IIQ administration and troubleshooting
Platform and infrastructure monitoring, analysis, and reporting
Test document preparation, creation, and execution for any fixes or during upgrades
Knowledge of Directory Services (LDAP/AD)
Ticket management, end user engagement, and problem-solving.
Prioritization and escalation of issues as necessary
Certificate rotation and management
Password rotation and management
Basic experience with Apache Tomcat
Mailbox monitoring and response
Vendor Management (e.g. submitting support tickets and follow-up)
System Health and Maintenance Support
Soft:
Good written and verbal communication skills
Ability to work with peers and cross-functional teams
Analytical problem-solving capabilities
Ability to drive specific efforts forward with appropriate guidance/oversight
General ability to create documentation, enhance knowledge articles, etc.
Microsoft Office capabilities (Word/Excel/PowerPoint)
Other:
Available for on-call support
The team
At Deloitte, were all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.
Location: Hyderabad
Work shift Timings: 1 PM to 10 PM
#EAG-Technology
Qualifications
Bachelor of Engineering/ Bachelor of Technology
3-5 years experience in a similar role and Enterprise organisation.