Senior Analyst
HCL
1 - 3 years
Bengaluru
Posted: 1/13/2025
Job Description
Job description:
To process Orders in liaison with suppliers and partners. Track order Shipment and close to client satisfaction
- To effectively identify root causes of ongoing issues, existing processes and procedures; and, determine quick resolutions, improvements and enhancements for the same in assigned tasksorprojects
- To efficiently implement the best resolutions and enhancements to improve existing processes and procedures within projectsororganization
- To create precise and detailed analyses and reports for monitoring the health of the business
- To create business requirements for enhancing functionality of process workflows to improve customer experience and satisfaction
- To manage client and internal business relationships within various assigned projects to ensure smooth progress and improvements and enhanced functionality.
About Company
HCL Technologies, founded in 1976 by Shiv Nadar and headquartered in Noida, India, is a global leader in IT services and consulting. With a presence in over 50 countries and more than 225,000 employees, HCL provides a wide range of services, including IT and business solutions, engineering, R&D, cloud services, and digital transformation. The company caters to diverse industries like banking, healthcare, telecommunications, and manufacturing. Known for its Employee First philosophy, HCL emphasizes innovation, talent development, and customer-centric solutions, making it a key player in the global technology landscape with annual revenues exceeding $12 billion.
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