Senior Analyst, L&S Collections
Maersk
5 - 10 years
Chennai
Posted: 3/19/2025
Job Description
Senior Analyst, L&S Collections
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
What We Offer
A tailored onboarding and induction with access to a wide range of training schemes to help with your learning and development. Setting you up for success is important to us.
An annual bonus based on company performance.
Every colleague at Maersk has access to a fantastic range of wellbeing, mental health support and financial advice through our Employee Assistance Program.
For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.
Whilst the role is advertised as full-time, we would be happy to discuss possible flexible working options and what that might look like for you
Job Description:
Customers’ reconciliation and follow up
Direct communication: Contacting customers via telephone and email
Ensure that there is a periodic reconciliation process in place with all credit customers (both internal and external), not less than at monthly intervals
Ensure all open items on customer reconciliations are completed within 7 days and updated SOA/Open details are provided to the customer
Dispute resolution handling and coordination with CSO/OPS/commercial
Ensure overall AR controlling process adheres to the Global Standards set by the organization
Ensure all data required for centralized dunning
Ensure all changes to addresses etc., are communicated to Master data team
Follow up and clear dunning report.
Ensure clients are in compliant with the agreed credit terms
Ensure no open credit items in customer sub ledger
Ensure all payments are timely applied in system
Write offs
Ensure no open credit items in customer sub ledger
Release and SOP
Ensure country specific SOPs for b/l/cargo release procedures are in place and understood by responsible staff
Ensure procedure is implemented where operations is aware of customers on hold so that can be communicated to the customer during booking
Other Responsibilities
Proactive identify, analyze and evaluate potential financial risks/upsides and mitigate these with relevant stakeholders
Establishment of and follow-up on relevant financial measurements for AR departments/ teams/ individuals
Reporting
Coordinate the preparation of the Period end reporting/ Management reports if any
Any other reasonable adhoc requests as may from time to time be made by Country
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
About Company
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
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