Company Overview

BookMyLearning is a fast-growing EdTech platform offering programs in Data Science, Business

Analytics, Artificial Intelligence, Generative AI, Investment Banking, Cybersecurity

and more. We empower working professionals and graduates with job-ready skills, live projects,

mock interviews, and placement assistance

Role: Senior Academic Counselor

Location: Noida (India)

Employment Type: Full-time

Contact: Hr@bookmylearning.com

Key Responsibility Areas (KRAs)

Lead Management: Call and counsel prospective learners from campaigns, website, and referrals;

maintain daily follow-ups via calls, WhatsApp, and email; update CRM/Google Sheets with accurate

remarks.

Counseling & Need Analysis: Understand background, experience, and career goals; map

learners to suitable programs; conduct structured discovery to address gaps.

Product Pitching: Present program outcomes, tools (Python, SQL, Tableau/Power BI, ML, GenAI),

live projects, mock interviews, and job assistance clearly and confidently.

Pipeline Hygiene: Maintain lead stages (New / Warm / Hot / Not Interested / RNR / Follow-up

Date); ensure no-lead-drop with timely touchpoints.

Sales Closure: Drive admissions to meet daily, weekly, monthly targets; explain pricing, offers,

and EMI plans; complete payment and documentation.

Objection Handling: Resolve queries on fees, time, career shift, and ROI with empathy and

data-backed responses (reviews, success stories, outcomes).

Reporting: Share end-of-day (EOD) call sheet: dials, connects, demos booked, conversions,

revenue; highlight risks and support needed.

Collaboration: Coordinate with academics/operations for smooth onboarding; schedule

demos/masterclasses; collect feedback and testimonials.

Key Performance Indicators (KPIs)

Daily Dials / Connect Rate (e.g., 80120 dials; 2535 connects).

Qualified Counselings / Demo Bookings per day.

Enrollment Conversions & Revenue (weekly/monthly).

Lead TAT & Follow-up Discipline (no lead older than SLA without action).

CRM Accuracy (100% remarks updated; correct stage & next action).

NPS / Feedback from learners post-counseling.

Required Skills & Qualifications

Graduate / Postgraduate; MBA preferred.

25 years in admissions/sales/counseling (EdTech or training preferred).

Excellent communication in English & Hindi; strong listening and empathy.

Proven target achievement; confident closing skills and objection handling.

Comfortable with Google Sheets/CRM, WhatsApp Business, and email etiquette.

Compensation & Growth

Competitive fixed pay + performance-based incentives on admissions. Monthly performance reviews,

sales coaching, and rapid growth opportunities for top performers.

Senior Admissions Counselor