Senior Account Manager - Business Transformation

Job Description:

Key Responsibilities:

• Develop and manage comprehensive project plans, timelines, budgets, and resource allocations. Ensure that project goals and objectives are clearly defined, and deliverables are met on time and within budget. Create accurate project plans, estimates, and timelines to ensure successful execution.
• Lead the creation of Statements of Work (SOW) for new projects, ensuring clear definitions of project scope, deliverables, and timelines. Develop comprehensive Business Case studies to justify the project, define objectives, and align the project with business goals.
• Respond to Requests for Proposal (RFP), preparing detailed proposals that meet client requirements and demonstrate the value proposition of the project.
• Develop and deliver persuasive business decks to pitch project opportunities, showcasing the project scope, objectives, value proposition, and alignment with business goals to clients and stakeholders.
• Work closely with the technical team to create and refine technical specifications, ensuring they align with client requirements and project objectives.
• Provide technical guidance and expertise on design standards, techniques, methods, and tools. Evaluate project feasibility and technical requirements while navigating complex technical environments with diverse business and technical stakeholders.
• Collaborate with cross-functional teams to identify, manage, and mitigate project risks and issues. Proactively address any challenges that arise during the project lifecycle to ensure smooth execution.
• Develop and maintain strong relationships with stakeholders, vendors, and partners. Negotiate, influence, and consult with stakeholders at all levels of the organization to ensure successful project outcomes.
• Provide leadership and direction to project teams. Foster collaboration within a high-performing team, ensuring effective communication of project status, risks, and changes to all stakeholders.
• Ensure all project deliverables meet quality standards and are delivered on time. Maintain up-to-date, complete, and accurate project documentation, including Project Initiation Document (PID) and all related materials.
• Track and report on project metrics such as budget, schedule, and resource utilization. Present regular status reports and project updates to stakeholders and management.
• Continuously enhance knowledge by staying up to date with the latest industry trends and technologies. Actively participate in professional development activities to maintain technical and project management expertise.

Skills and Experience:

• 10+ years of experience, including a blend of Development and Project Management, working in complex, matrixed, international, and cross-cultural organizations.
• Broad technical expertise, combined with strong leadership and communication skills to drive innovation and change. Experience managing digital IT projects, especially related to Data Visualization and Analytics (Power BI, Datorama, Looker Studio, GA4, GTM, GA360, etc.).
• Prior experience in implementing or managing projects for digital marketing platforms will be highly regarded.
• Proficiency in creating compelling business decks for project pitches, effectively communicating the value of the project to clients and stakeholders.
• Ability to work with technical teams to define and document clear, actionable technical specifications for projects.
• Ability to work creatively and analytically in problem-solving environments, demonstrating teamwork, innovation, and excellence.
• Exemplary skills in stakeholder management, negotiation, and influencing. Effective communicator across stakeholder groups at varying levels.
• Strong vendor management skills to drive better business outcomes.
• Proven ability to quickly learn new products, develop functional knowledge, and apply new skills in a fast-paced environment.
• Ability to manage workloads efficiently, meet deadlines, and operate effectively under pressure.
• Ability to work independently with limited direction and in a professional manner.
• Certification in Prince2 and/or PMBOK is preferred. Experience in managing ERP deployments is highly valued.
• This role is essential to ensuring the successful delivery of digital transformation projects, requiring a blend of leadership, technical knowledge, and project management expertise.

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