Security Operations Associate - Technical Tester & Trainer

Join our cybersecurity team, implementing innovative strategies and tools to protect sensitive data and maintain a secure digital environment.

As a Security Operations Associate in Cybersecurity & Tech Controls team , you will join the Technical Testing and Training team, playing a crucial role in integrating the firm's operational risk management framework. This position focuses on technical testing and team training, ensuring compliance and risk mitigation across various environments within our control systems and applications. You will contribute to designing and delivering key services and activities in line with the JPMC Control and Operational Risk evaluation standard.

Job responsibilities

• Assist in designing and executing test plans and test cases for software applications.
• Identify and document software defects and inconsistencies.
• Collaborate with senior testers and developers to understand requirements and provide feedback on design and implementation.
• Participate in regression testing to ensure previously resolved issues do not reoccur.
• Assist in developing training materials, including manuals and guides, and support the delivery of training sessions and workshops.
• Work closely with cross-functional teams to support the integration of testing and training processes.
• Serve as a liaison with the Service Desk to ensure engineering teams and technical product teams understand the intent and scope of the CTC Service Desk Book of Work (BoW)

Required qualifications, capabilities, and skills

• Formal training or certification on Testing concepts and 2+ years applied experience
• Hands on software testing principles and methodologies.
• Expertise in developing skills in software testing and technical training.
• Exhibit good communication and presentation skills.
• Demonstrate strong analytical and problem-solving abilities.
• Ability to work collaboratively within a team environment.

Preferred qualifications, capabilities, and skills

• Experience in software testing or quality assurance is a plus.
• Familiarity with testing tools or programming languages is an advantage.