Section Manager HR Shared Services - US HR Operations (Hire to Retire)

Title: Section Manager HR Shared Services - US HR Operations (Hire to Retire)

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:

We are seeking an experienced and dynamic supervisor to oversee our HR Shared Services team, specifically managing the US Hire to Retire process. The ideal candidate will have 8-12 years of experience in HR operations, with minimum 2-3 years as team lead/ supervisor managing 5 – 10-member team with a strong background in managing end-to-end HR processes. This role requires a strategic thinker with excellent leadership skills, capable of driving efficiency and ensuring seamless employee experience.

Key Responsibilities:

• Lead and supervise the HR Shared Services team responsible for the US Hire to Retire process.
• Ensure the accurate and timely execution of HR processes, including onboarding, employee data management, benefits administration, Immigration, performance management, and offboarding.
• Develop and implement process improvements to enhance efficiency and service delivery.
• Monitor and analyze key performance indicators (KPIs) to ensure team performance meets or exceeds targets.
• Provide coaching, mentoring, and professional development opportunities for team members.
• Collaborate with HR Business Partners, Talent Acquisition, Payroll, and other stakeholders to ensure alignment and integration of HR processes.
• Perform transactions or a supported service area in a region, developing solutions to manage the service processes aligned with established practices, policies, and/or laws
• Handle escalations and complex HR issues, providing resolution and support.
• Ensure compliance with all relevant labor laws and regulations.
• Prepare and present regular reports on team performance and process metrics to senior management.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Master's degree preferred.
• 8-12 years of experience in HR operations, with a focus on the Hire to Retire process.
• Proven experience in a supervisory or leadership role within HR Shared Services.
• Strong understanding of US labor laws and regulations.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work in a hybrid environment, with 3 days in the office.
• Proficiency in HRIS systems and other HR-related software. Preferably (Workday, ServiceNow & ADP)
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to manage 5 – 10-member team.

Preferred Skills:

• Leadership and team management
• Talent management and attrition control
• Change management
• Customer service orientation
• Project management
• Data analytics
• Operational execution
• Excellent verbal and written communication
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• Certification in HR (e.g., SHRM-CP, PHR).

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency, and innovation whilst our employees feel truly respected, valued and heard.  

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations