SDR (Sales Development Representative)

JobDescription:SalesDevelopmentRepresentative(SDR)MiddleEast

Company:WorkdeftSolutions

Location:Coimbatore

Experience:13Years

Language:English(ProfessionalProficiency

AboutWorkdeft

AtWorkdeft,wearemorethanjustatechnologyconsultancy;wearethearchitectsofdigital

transformation.SpecializinginITSM,CRM,Cybersecurity,andCloudContactCenters,weempower

enterprisesacrosstheMiddleEastandIndiatomodernizetheiroperations.Astrustedpartnersfor

industrygiantslikeFreshworks,SecPod,LeadSquared,andZiwo,wehelpbusinessesautomate

processesandenhancecustomerexperiences.

WearegrowingourfootprintintheMENAregionandlookingforadriven,tech-savvySDRtohelpus

introduceourworld-classsolutionstonewenterprisesintheMiddleEast.

TheRole

AsaSalesDevelopmentRepresentative(SDR),youwillbetheengineofoursalesgrowthinthe

MiddleEast.Youwillfocusonoutboundprospecting,actingasthefirstpointofcontactforpotential

clientsintheUAE,KSA,andwiderGCCregion.

Yourgoalissimple:identifytherightcompaniesthatneedourSaaS&ITsolutions,sparkinterest,

andsetupqualifiedmeetings.

KeyResponsibilities

RegionalProspecting:Executetargetedoutboundcampaigns(Email,LinkedIn,ColdCalls)

focusingonmid-to-largeenterprisesintheUAE,KSA,KuwaitandBahrain.

ConsultativeSelling:Articulatethevalueofourpartnerecosystem(e.g.,howFreshworks

improvesITservicedeliveryorhowSecPodsecuresendpoints)toITDirectorsandC-level

decision-makers.

LeadQualification:Vetinboundleadsandoutboundprospectstoensuretheymeet

WorkdeftsIdealCustomerProfile(ICP)beforehandingthemofftothesalesteam.

CulturalNavigation:NavigateMiddleEasternbusinesshierarchieseffectively,understanding

theimportanceofrelationship-buildingandlocalbusinessetiquette.

PipelineManagement:MaintainrigorousdatahygieneinourCRM,loggingeverycall,email,

andinteractiontoensureaccurateforecasting.

MarketIntelligence:StayupdatedondigitaltransformationtrendsintheMiddleEastto

tailoryourpitchtothespecificpainpointsofregionalbusinesses.

WhatWeAreLookingFor

Experience:13yearsofprovenexperienceinB2BSales,preferablywithinSaaS,IT

Consulting,orTechServices.

RegionalExpertise:SolidunderstandingoftheMiddleEastmarketlandscape;experience

sellingtotheGCCregionisamajoradvantage.

Communication: English:Exceptionalverbalandwrittenskillsareamust.

Tech-Savvy:Abilitytoquicklyunderstandcomplextechnicalconcepts(ITSM,CRM,

Cybersecurity)andexplainthemsimply.

ToolProficiency:FamiliaritywithCRMtools(e.g.,HubSpot,Zoho)andprospectingtools(e.g.,

LinkedInSalesNavigator,ZoomInfo,Lusha).

Resilience:Youpossessa"hunter"mentalityyouareself-motivated,persistent,andnot

discouragedbyrejection.

WhyJoinWorkdeft?

Impact:Workdirectlywithtop-tierglobaltechnologypartners(Freshworks,Ziwo,Profit.co).

Growth:WearearapidlyexpandingcompanywithaclearcareerpathfromSDRtoAccount

ExecutivetoSalesManager.

Culture:Acollaborative,fast-pacedenvironmentthatvaluesinnovationandefficiency.

Compensation:Competitivesalarypackagewithaperformance-basedcommissionstructure.