SDO Authorizer - Branch Banking - Branch Banking

Kotak Mahindra Bank

2 - 5 years

Ludhiana

Posted: 3/18/2025

Job Description

  
JOB ROLE : • Handling personalized service requests of customers. • Generation of timely business MIS. • Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. • Coordination with CPC/RPC/Investment desks for acco 
Description for Internal Candidates   
JOB ROLE : 
  

 ·       Handling personalized service requests of customers.
 
  
  

 ·       Generation of timely business MIS.
 
  
  

 ·       Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
 
  
  

 ·       Coordination with CPC/RPC/Investment desks for account opening of customers.
 
  
  

 ·       Managing complaints of customers and ensuring their resolution within TAT. 
 
  
  
JOB REQUIREMENT: 
  

 ·       Developing and maintaining banking relationships with a select group of high net worth customers
 
  
  

 ·       Excellent communication skills with customer service orientation
 
  
  

 ·       Courteous and polite.
 
  
  

 ·       Good knowledge of Microsoft excels.
 
  
Understanding of banking norms and processes. 
 

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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