SDM-IOA Delivery

Cognizant

9 - 11 years

Pune

Posted: 18/06/2025

Job Description



Job Summary

The SDM-IOA Delivery role requires a seasoned professional with 7 to 9 years of experience in technical and domain skills. The candidate will work in a hybrid model with night shifts focusing on QNXt SQL and Facets - Claims and Benefits. The role involves managing claims provider and payer domains ensuring seamless delivery and integration.


Responsibilities

  • Manage and oversee the delivery of solutions using QNXt SQL and Facets technologies to ensure efficient operations in claims and benefits processing.
  • Collaborate with cross-functional teams to align technical solutions with business objectives enhancing provider and payer domain functionalities.
  • Implement strategies to optimize claims processing workflows reducing turnaround time and improving accuracy.
  • Analyze and interpret complex data sets using SQL to support decision-making processes and drive business improvements.
  • Develop and maintain documentation for system processes and configurations to ensure clarity and continuity in operations.
  • Coordinate with stakeholders to gather requirements and translate them into actionable technical specifications.
  • Monitor system performance and troubleshoot issues to minimize disruptions and maintain high service levels.
  • Facilitate training sessions for team members to enhance their understanding of Facets
  • Claims and Benefits functionalities.
  • Conduct regular audits of system processes to ensure compliance with industry standards and regulations.
  • Provide insights and recommendations for system enhancements based on emerging trends and technologies in the healthcare domain.
  • Support the integration of new technologies and methodologies to improve overall system efficiency and user experience.
  • Engage in continuous learning to stay updated with the latest advancements in claims provider and payer domains.
  • Drive initiatives that contribute to the companys purpose and positively impact society by improving healthcare delivery systems.

  • Qualifications

  • Possess strong expertise in QNXt SQL and Facets
  • Claims and Benefits demonstrating a deep understanding of these technologies.
  • Have extensive experience in the claims provider and payer domains showcasing the ability to manage complex healthcare processes.
  • Demonstrate excellent analytical skills to interpret data and provide actionable insights for business improvements.
  • Exhibit strong communication skills to effectively collaborate with cross-functional teams and stakeholders.
  • Show proficiency in troubleshooting and resolving technical issues to maintain high system performance.
  • Display a proactive approach to learning and adapting to new technologies and industry trends.
  • Hold a bachelors degree in a relevant field with certifications in healthcare IT systems being a plus.

  • Certifications Required

    Certified Facets Professional SQL Certification

    About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

    Services you might be interested in

    One-Shot Campaign

    Reach out to ideal employees in one shot!

    The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).