Your RoleProvide hands on support for a variety of networking technologies including Riverbed WAN accelerators, Cisco IOS XR based systems, Netscout, a variety of Telco circuit technologies and related termination devices.Strong experience with the EIGRP routing protocol, VLANs, IP addressing, spanning-tree & multicastStrong experience configuring and troubleshooting Cisco routers and LAN switchesExperience supporting and troubleshooting client and infrastructure wireless issues. Direct or similar experience with Cisco 8510, Cisco 5508, Aruba Airwave, Aruba Controller, Cisco Prime, Cisco 1131 / 1242, Cisco 3602 / 3702, 802.11 a/g/n/acCreate and be assigned incident tickets or requests. Ability to take ownership of the task and delivery within service level agreements.Your Profile4-12 years of experience in Wireless & DNAC Engineer is the top-level support for a complex global networkRespond to events presented by network management tools or reported incidents using personal experience, documentation, tools and direction from senior staff or leadershipStrong understanding of the Network OSI model and TCP/IP Protocol SuiteAdvanced knowledge of TCP/IP network routing, switching and Load BalancersResolve operational issues escalated from ACC Tier 2 and ensure documentation and training occurs to ensure Tier 2 resolution on the next occurrence & demonstrate a dedication to seeing work delivered accurately and within SLA timeframes What will you love working at CapgeminiWould be working in cutting-edge cloud IT infra technology with high performance capability teamCareer Growth & Global ExposureFocus on Innovation, Cloud, Security & AutomationInclusive Culture & Strong Support System
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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