Scrum Master

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the Role

We are seeking an experienced Scrum Master to join the Asia Data & Analytics (D&A) Platform team at Sun Life. This is a high-impact role where you will work closely with cross-functional squads building reusable data products and enabling data-driven business transformations across Sun Life’s Asia markets.

You will work with a fast-moving team accustomed to Agile ways of working. Your primary mission will be to drive outcomes, remove impediments, and continuously enhance team performance while fostering a collaborative and empowering environment.

This role demands someone who thrives in fast-paced, dynamic environments and has a strong understanding of data management principles.

Key Responsibilities

• Facilitate Agile ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, Backlog Refinements).
• Drive team outcomes by helping the team set clear sprint goals, tracking progress, and delivering value consistently.
• Remove impediments to the team’s progress, working proactively across functional teams, platform stakeholders, and leadership.
• Coach the team on Agile principles and best practices, tailoring methods to fit the team’s needs.
• Enable continuous improvement by guiding retrospectives to actionable outcomes.
• Protect the team from external disruptions and maintain focus on sprint objectives.
• Ensure transparency through effective use of JIRA and Agile tools.
• Support Product Owners in backlog management and prioritization.
• Collaborate with leadership to identify opportunities for improving Agile maturity.
• Bring an understanding of Data Management principles to better support platform and analytics development squads.

Required Skills and Experience

• 4–8 years’ experience in Agile delivery, with at least 2 years as a Scrum Master.
• Strong knowledge of Agile frameworks (Scrum, Kanban) and principles.
• Prior experience in data, analytics, or data management projects preferred.
• Strong interpersonal skills and ability to influence without authority.
• Proven ability to work in fast-paced environments.
• Proficiency with Agile tools (e.g., JIRA, Confluence, Miro).
• Understanding of data management concepts (data ingestion, ETL, governance, metadata).
• Professional certifications (CSM, PSM I/II, SAFe Scrum Master) are a plus.

Preferred Attributes

• High ownership mindset.
• Passion for continuous improvement.
• Familiarity with platform-centric or product management environments.
• Positive energy and resilience under pressure.
• Comfortable with remote and hybrid collaboration.

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