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Scrum Master (SAFe) - Assistant Vice President - C12 - Pune

Citi Bank

8 - 12 years

Pune

Posted: 11/08/2025

Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Role

The Scrum Master plays a meaningful role in delivering high-quality modern software as part of a cross-functional Agile Scrum Team. This role will be accountable for acting as a servant leader to the Scrum Team, acting to surface and resolve team-level sprint risks and roadblocks while facilitating Scrum ceremonies. This role will also act as a change agent, evangelizing the tents of Agile and Scrum across Global Functions Technology.  

Responsibilities

  • Act as a Change Agent with a passion for supporting teams to transform their behaviors toward an agile environment

  • Facilitate Scrum processes and events enabling team maturity 

  • Leverageperformance data to drive outcomes and continuous improvement

  • Create an agile mindset with focus on agile value and principles leading with transparency, inspection, and adaptation resulting in delivery of high value increments which meet the Definition of Done

  • Enable teams through servant leadership skills to develop sprint goals, robust product backlogs, acceptance criteria, definitions of done / ready

  • Facilitate program level agile ceremonies to include dependency mapping, release planning and scope alignment across Product teams 

  • Enable the removal of impediments to the Scrum Team’s progress

  • Facilitate communication and partnership inside and outside the team to include stakeholder engagement 

  • Enables empirical product planning for a complex environment

  • Protect the team from distractions allowing for focus to meet sprint and program commitments 

  • Promote self-organization and cross-functionality of the team coaching each role to enable high performance of the team 

  • Leads, trains, and coaches the organization in its agile adoption

Qualifications

  • Mindset consistent with Scrum core values: openness, courage, respect, focus and commitment

  • Demonstrated understanding of lean agile values and principles including the 3-5-3 structure of scrum

  • 8-12 years working in an agile environment as a development team member, Scrum Master or Product Owner 

  • 3+ years' experience in managing agile & lean values and standards. 

  • 3+ years' experience in the Scrum Master or Agile Coach role of distributed Agile team, tech domain preferred

  • Expert in facilitation, problem solving and influencing outcomes  

  • Strong knowledge of best practices in value driven development (requirements management, prototyping, hypothesis driven development, usability testing). 

  • Expert knowledge of agile tool suites including Atlassian, Agility Health Radar, MS Teams or similar agile management tooling  

  • Scrum Master and Agile Certifications  

Preferred Qualifications

  • Experience with large-scale enterprise agile transformation with knowledge of Scaled Agile Framework (SAFe) or other scaling frameworks 

  • Strong knowledge of technical engineering best practices including test driven development, continuous integration, DevOps. 

Education:

  • Bachelor’s Degree or equivalent work experience  

About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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