Scheduling Administrator I

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Job Title: Scheduling Administrator

Experience:2 to 3 Years

Location:Chennai

Job Description Summary 

The Scheduling Administrator is responsible for the setup, maintenance and support of application, database and reboot jobs via Control-M software. They are also responsible for record of reference for all newly staged servers.  The employee will work closely with infrastructure support teams, application and database administrators for administrative and troubleshooting assistance.  The employee will provide assistance to the Infrastructure & Technology Service Management (ITSM) team for Control-m software break-fix and upgrade activity.  Being process focused and detail oriented are key success factors for this role. 

Job Description 

Job Duties:  

Work with the application and database teams to structure, schedule and implement batch job, backup and scheduling requirements and specifications as per business standards. 

Develop and maintain specialized run calendars per application’s established maintenance and restriction schedules. 

Provide break-fix/escalation and scheduled maintenance support during non-business hours. 

Provide troubleshooting assistance to Backup team on failures and conflicting backup schedules. 

Work with application teams to establish record of reference for newly staged servers via Production Acceptance Agreement (PAA) process. 

Maintain PAA process: Educate user base, review submissions for discrepancies/correction, audit and modify process and documentation as needed. 

Provides data to support evidence required for compliance audits. 

Proficiency in Control-m scheduling software, ServiceNow and Microsoft Office applications. 

Other duties as assigned. 

 Control-m and ServiceNow experience with Veritas Netbackup backup

PagerDuty call,24/7,Candidate will get shift+on-call allowance

Development: 

Maintains batch job, backup and reboot schedules via Control-M. 

Provides Proof of Concept (POC) testing and evaluation of Control-m and ServiceNow process updates and modifications. 

Reviews and updates business requirements for PAA process. 

Audits server inventory to establish missing PAA’s or candidates for retirement. 

Updates CMDB server records. 

Qualifications:  

A Bachelor of Science (BS) degree in MIS, Business, a related field, or equivalent.  

A minimum 5 years of progressively more responsible experience and broad knowledge in Control-m and ServiceNow administration. 

Experience with Veritas Netbackup backup terminology and requirements. 

Must be able to work cooperatively and productively with others, as well as multitask. 

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”