Role and Site Management

Understand and implement 3-tier hierarchy concepts, including Central Administration

Server and Primary Server.

Deep understanding of SCCM roles such as Distribution Point (DP), Management Point

(MP), and Software Update Point (SUP).

Application and update Management

Develop and manage patch deployment strategies.

Ensure compliance with security updates and patches.

Package and deploy applications and software updates.

Troubleshoot software distribution issues.

Operating System Deployment (OSD)

Proficient in Windows 10 and Windows 11 core operating systems.

Experience with In-Place Upgrade and Windows as a Service concepts.

Create and manage task sequences for OS deployments.

Monitoring and Reporting

Monitor SCCM infrastructure for health and performance.

Generate and interpret reports related to deployments, compliance, and asset

management.

Proficient in SQL queries, WQL queries, and Power BI.

Scripting and Automation

Develop PowerShell scripts to automate tasks and streamline processes.

Implement Graph API connectivity.

Troubleshooting

Resolve complex issues related to SCCM infrastructure, client communication, and

deployments.

Provide advanced support to the IT department.

Documentation and Compliance

Maintain comprehensive documentation of SCCM configurations, processes, and

procedures.

SCCM Administrator