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Job Description
Choosing Capgemini means choosing a place where you’ll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what’s possible. Join us in helping the world’s leading aerospace organizations deliver high-quality technical documentation and engineering services that ensure safety, compliance, and operational excellence.Your RoleAs a Service Bulletin (SB) Author – Aerospace Technical Publications, you will play a key role in creating and revising Service Bulletins in alignment with Airbus standards and customer requirements. You’ll collaborate with engineering teams, utilize advanced authoring tools, and ensure timely, high-quality delivery of technical documentation.In this role, you will:Create and revise Service Bulletins (SBs) based on SBO requirements.Perform configuration analysis to identify pre- and post-modification drawings.Apply Airbus standards such as S1000D, iSpec 2200, and ASD-STE100.Conduct technical analysis of criteria and associated data sources.Utilize SAP PCS and authoring tools like SAMM, DACAS, TAKSY, GIDOCA, GYPSY, Airn@v, ZAMIZ, PASS SSCI, and APS.Analyze aircraft zones and access to define work locations.Follow the authoring process as per the Quality Plan and ensure RFT (Right First Time) delivery.Estimate timelines and commit to realistic delivery schedules.Engage in customer communication to resolve queries.Perform mock-ups and authoring using Arbortext or Epic Editor.Maintain KPIs, OTD (On-Time Delivery), and documentation quality.Understand workflow processes including quality checks, INC, and DCR.Apply root cause analysis techniques like 5 Why and 8D for NCRs.Your ProfileB.E / B.Tech in Aeronautical EngineeringOR B.E / B.Tech in Mechanical Engineering with aerospace industry exposureOR AME certification with experience in airline operations and SB authoringStrong understanding of Airbus documentation standards and toolsExcellent communication and collaboration skillsProactive, detail-oriented, and committed to quality and timelinesWhat You’ll Love About Working HereWe offer a flexible work environment that supports remote work and work-life balance. You’ll be part of a diverse and inclusive team that values innovation, continuous learning, and technical excellence. With access to global aerospace projects and cutting-edge tools, you’ll have the opportunity to grow your career in a dynamic and supportive setting.About UsAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous vehicles to next-gen aircraft, our experts deliver unique R&D and engineering services across industries.Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transformation to address evolving needs. With a 55-year heritage and deep industry expertise, we are trusted by clients worldwide to deliver end-to-end solutions—from strategy to operations. Our 360,000+ team members in over 50 countries are driven by the purpose of unleashing human energy through technology for an inclusive and sustainable future.
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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