SAP VISTEX AGRO
TCS
4 - 7 years
Hyderabad
Posted: 29/10/2025
Job Description
· Resolve tickets and provide support as per the agreed SLAs
· Manage IT/ access requirements to meet specific needs
· Review and manage service request backlog as needed to ensure all requests are correctly prioritized, scheduled and resolved efficiently.
· Engage on any critical customer escalations and ensure customer resolution as well as post mortem analysis to avoid future breakdowns
· Host regular reviews with business personnel on status and performance and incorporate their feedback into service delivery
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
Services you might be interested in
Improve Your Resume Today
Boost your chances with professional resume services!
Get expert-reviewed, ATS-optimized resumes tailored for your experience level. Start your journey now.