SAP TM

Key Responsibilities:

• Translate logistics business needs into digital system solutions, leveraging TMS
• Define end to end business process and translate the same to TMS modules (e.g., planning, execution, freight audit, carrier management).
• Ensure change management and adoption across
• Manage day-to-day relationship and performance of TMS service provider.
• Ensure outsourced teams deliver according to agreed mandates, scope, and timelines.
• Participate in regular governance meetings and performance reviews with the IT team
• Lead continuous improvement initiatives to enhance logistics automation and efficiency.
• Provide end-user training and maintain high-quality process documentation.
• Analyze logistics data and TMS usage to support informed decision-making
• Work closely with transportation, procurement, customer service, finance, and IT teams.
• Represent logistics function in digitalization and system governance forums.
• Communicate technical topics in a clear, business-relevant manner.

Qualifications:

• Bachelors degree in Supply Chain, Information Systems,

Experience:

• 8+ years of Supply Chian experience
• 5+ years experience with Transportation Management Systems (SAP TM)
• System implementations or enhancements in a global, outsourced delivery environment.

Skills:

• Strong knowledge of global transportation processes and system configuration.
• Familiarity with SLAs, vendor contracts, and performance management frameworks.
• Ability to drive accountability and performance in an outsourced environment.
• Strong project management, stakeholder engagement, and communication skills