SAP S/4HANA Service Consultant (SAP CRM Sales Exposure Preferred)

Hello,

Greetings from ZettaMine!!

We're Hiring!

Job Title: SAP S/4HANA Service Consultant (SAP CRM Sales Exposure Preferred)

Job Location: Hyderabad

Job Description:

We are looking for an experienced SAP S/4HANA Service Consultant to join our team for an ongoing SAP S/4HANA implementation project. The ideal candidate will have hands-on experience in configuring and implementing SAP S/4HANA Service (formerly Customer Service/CS module) with a solid understanding of integration between SD, MM, and FICO modules. Exposure to SAP CRM Sales processes will be an added advantage.

Roles & Responsibilities:

• Analyze business requirements and translate them into system solutions within the SAP S/4HANA Service module.
• Configure and customize SAP S/4HANA Service functionalities including:
• Service Contracts
• Service Orders
• Service Notifications
• Warranties
• Field Service Management
• Integrate Service module with SD, MM, and FICO modules.
• Work closely with stakeholders to gather requirements and prepare functional specifications.
• Conduct workshops, training sessions, and support User Acceptance Testing (UAT).
• Provide support during go-live and post go-live stabilization phases.
• Prepare project documentation including BPDs, FSDs, test cases, configuration documents, and training manuals.
• Collaborate with technical teams for enhancements, reports, interfaces, and integrations.
• Support SAP CRM Sales processes where required, including integration with Service scenarios.

Professional & Technical Skills:

• Strong functional knowledge of SAP S/4HANA Service (especially post ECC CS transition into S/4HANA components).
• Hands-on experience in:
• Service Order Management
• Service Contracts
• Service Billing
• Knowledge of SAP FSM (Field Service Management) or SAP CRM Service is a plus.
• Understanding of technical objects such as equipment, serial numbers, functional locations, and warranties.
• Familiarity with SAP Fiori apps related to service processes.
• Integration experience with SD, MM, FICO, and third-party systems.
• Basic ABAP debugging skills.
• Experience working with SAP Activate methodology.
• Exposure to SAP Cloud solutions such as SAP C4C or SAP BTP is an added advantage.
• Experience in SAP CRM Sales processes and integration with Service module preferred.

Preferred Qualifications:

• Experience in at least one end-to-end SAP S/4HANA implementation project.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Ability to work in a fast-paced project environment.

Interested can reach out at swetha.p@zettamine.com and what app or Call: 8977781934

Required Details:

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Regards,

Swetha.P