SAP Lead – Functional (S/4HANA Public Cloud)

We are seeking a seasoned SAP Functional Lead with deep expertise in SAP S/4HANA Public Cloud , particularly within the Professional Services domain. This role is primarily focused on managing day-to-day operations support , ensuring system stability, user satisfaction, and continuous improvement of SAP processes. The ideal candidate will also have strong functional knowledge in Project Systems , Time Entry Management , Record-to-Report (R2R) , and foundational understanding of Procure-to-Pay (P2P) . Familiarity with SAP Business Technology Platform (BTP) and SAP Application Lifecycle Management (ALM) is essential to manage the broader SAP ecosystem effectively.

Key Responsibilities:

• Lead and manage daily SAP operations, including incident resolution, service requests, and user support.
• Ensure smooth functioning of SAP S/4HANA Public Cloud across business units, with a focus on Professional Services processes.
• Collaborate with business stakeholders to understand operational challenges and provide timely solutions.
• Monitor system performance, proactively identify issues, and coordinate with SAP support or internal teams for resolution.
• Oversee functional areas including:
• Professional Services : Project creation, time entry, billing, reporting.
• R2R : General ledger, asset accounting, financial reporting.
• P2P : Vendor management, procurement cycles (basic level).
• Support change management, testing, and deployment using SAP ALM tools.
• Work with technical teams to leverage SAP BTP for integrations, extensions, and analytics.
• Maintain documentation, SOPs, and training materials for operational processes.
• Drive continuous improvement initiatives and support enhancement projects.
• Ensure compliance with internal controls, audit requirements, and SAP best practices.
• Experience in SAP modules such as FICO, SD, PS. Strong solution design and configuration experience (Solution Builder and Central Business Configuration ).
• Knowledge of the SAP Cloud Application Programming (CAP) Model is advantageous.
• Good understanding of In-App Extensibility, Side-by-Side extensibility, and form design using Adobe LiveCycle Designer in the SAP S/4 HANA Public Cloud environment.

Required Qualifications:

• Bachelors or Masters degree in Information Technology, Business Administration, or related field.
• 8+ years of SAP experience, with at least 3 years in SAP S/4HANA Public Cloud .
• Proven experience in Professional Services domain within SAP.
• Strong functional knowledge of R2R and working understanding of P2P .
• Hands-on experience in managing SAP operations support and issue resolution.
• Familiarity with SAP BTP and SAP ALM tools.
• Excellent communication, stakeholder management, and leadership skills.
• Experience in agile environments and cross-functional collaboration.

Preferred Skills:

• SAP Certification in S/4HANA Public Cloud.
• Experience with SAP Analytics Cloud (SAC).
• Exposure to global rollouts and multi-country implementations.
• Understanding of compliance and audit requirements in SAP environments.