SAP ISU FICA
Tata Consultancy Services
2 - 5 years
Mumbai
Posted: 17/12/2025
Getting a referral is 5x more effective than applying directly
Job Description
Greetings from TCS!!!
TCS Mumbai hiring for SAP ISU FICA Resource !!!!!
Role: SAP ISU FICA Resource
Experience required: 5+ years
Location:- Mumbai
Must Have Skills:-
- Provide day-to-day support and incident resolution for SAP ISU FICA modules within AMS engagements.
- Handle ticket management, troubleshooting, and root cause analysis for issues related to Contract Accounts Receivable and Payable (FICA).
- Perform regular system health checks, monitoring, and proactive maintenance activities.
- Participate in change management, implementing minor enhancements, configuration changes, and supporting integration with other SAP ISU components.
- Collaborate with business users to understand requirements and deliver effective solutions in line with best practices.
- Prepare and maintain technical documentation, user guides, and knowledge base articles for recurring issues and solutions.
- Support end-to-end testing for system upgrades, patches, and new functionalities.
- Work closely with cross-functional teams including SAP ISU Billing, Device Management, and CRM to ensure integrated support.
Required Skills & Qualifications
- Bachelors Degree in Computer Science, Information Technology, or related discipline.
- 3+ years of hands-on experience in SAP ISU FICA module, preferably in AMS or support projects.
- Proficiency in configuration and customisation of SAP ISU FICA processes such as payment processing, dunning, clearing, account determination, and integration with FI.
- Strong understanding of business processes in the utilities sector, especially financial transactions and customer account management.
- Experience in incident handling, problem management, and service request fulfilment using ITSM tools (e.g., ServiceNow, Remedy).
- Good communication skills to interact effectively with clients and internal stakeholders.
- Ability to work independently, prioritise tasks, and deliver solutions within agreed SLAs.
- Relevant SAP certifications (preferred but not mandatory).
Desirable Attributes
- Experience with SAP ISU Billing, Device Management, or CRM modules.
- Exposure to S/4HANA or SAP Cloud solutions in the utilities domain.
- Understanding of Indian utility regulatory requirements and business practices.
- Ability to mentor junior team members and contribute to continuous process improvement.
Services you might be interested in
We Search & Apply Jobs for You!
Our team scans through 1000s of opportunities and applies to roles best suited to your profile
Save 100+ hours and focus on what matters - cracking interviews and landing offers.
