SAP FICO consultant

Overview

• SAP FICO Consultant with 3+ years of hands-on experience in SAP Finance and Controlling.
• The consultant will be responsible for understanding the already configured SAP FICO processes, supporting business users, handling cost-related functional inquiries, delivering user training, and escalating complex issues when necessary.
• The role requires solid analytical skills and strong communication with finance stakeholders.
• The candidate will participate in a global rollout project, and strong communication skills in English are a MUST.

Key Responsibilities

System Understanding & Support

• Review and understand the existing SAP FI configuration (GL, AP, AR, AA, etc.) and SAP CO configuration, including Cost Centers, Internal Orders, Profit Centers, WBS, Result Analysis & Revenue Recognition.
• Handle daily FICO-related user inquiries and provide functional support.
• Troubleshoot configuration or data-related issues and recommend solutions.

Client Interaction

• Act as the first point of contact for business users regarding FICO processes.
• Gather, clarify, and document user-reported issues and enhancement requests.
• Communicate solutions, impacts, and follow-ups clearly to stakeholders.

User Training

• Prepare and conduct SAP FICO training sessions for end users.
• Create user guides, training materials, and process documentation.
• Ensure users understand FICO processes such as budgeting, period-end activities, and reporting.

Issue Management & Escalation

• Perform initial root cause analysis for FICO functional issues.
• Escalate complex, cross-module, or system-level problems to senior consultants or technical teams.
• Monitor escalated issues and keep users informed of progress and resolution timelines.

Documentation & Reporting

• Maintain system documentation, support logs, and configuration notes.
• Prepare periodic support reports summarizing common issues, fixes, and improvements.
• Document change requests, testing results, and process improvements.

Required Skills & Qualifications

• 3+ years of SAP FICO functional experience.
• Strong knowledge of FI submodules: GL, AP, AR, preferrably AA.
• Hands-on experience in major CO components:
• Cost Center Accounting (CCA)
• Internal Orders
• Profit Center Accounting (PCA)
• Result Analysis & Revenue Recognition
• Experience providing end-user support and training.
• Ability to analyze configuration, perform root-cause analysis, and propose solutions.
• Strong communication and documentation skills.

Preferred Qualifications

• Experience in production support or AMS environments.
• Understanding of integration with FI, MM, SD, and PP.
• Exposure to S/4HANA Controlling (Universal Journal, Margin Analysis).

Soft Skills

• Strong analytical and problem-solving abilities.
• Customer-centric approach in handling user issues.
• Ability to manage priorities and multitask effectively.
• Clear and structured communication style.