SAP CS/SM Functional Consultant

Title: SAP CS/SM(Customerservice/Service management) Functional Consultant

Location: Pune/Bengaluru/Hyderabad(Onsite)

Job Type: Contract

Job Description

Total 8+ years of SAP experience with minimum 5-6 years of experience in Service Management (SM)/Customer Service (CS)

Experience working in implementations, rollouts/support projects

S/4HANA hands-on work experience and good understanding of BTP cloud applications

Advanced knowledge on Service Notification, Service orders, Warranty and billing

Strong process knowledge of Sales and Distribution, Repairs and Service Notifications, Warranty and Contracts, Settlement Management.

Experience with SAP enhancement technologies including user exits, BADIs, IDOCs, BAPIs

Ability to read and debug ABAP codes.

Experience creating functional specifications for RICEF Objects.

Experience/knowledge in SAP BRF+, SAP portal

Customer service master data - Equipment master, warranty master, functional location, counters etc.

Knowledge on idocs - setup of partner profile, creating segments, testing idocs.

Worked on Interfaces with both SAP and non-SAP systems.

Excellent written and verbal communication skills.

Ability to work independently with minimal supervision and work on multiple projects simultaneously

Excellent Analytical and Communication skills

Excellent Planning and Co-ordination skills

Coordination with Cross Functional Teams, ABAP team, client managers, Understand business requirements, Preparing Functional Specs, coordinate design/development with offshore team, provide regular status updates, lead business playbacks, coordinate with third party application teams, plan and coordinate testing, prepare for project go-live & reach out to larger Infosys competency / teams for inputs etc

Thanks

Aatmesh

aatmesh.singh@ampstek.com